The business utilizes a state-of-the-art ecommerce platform. There has been a very healthy growth in site visits at +27%, including the attraction of new users at over 70%.
Visits to the platform exceeded 55,000 in 2015, generating over 377, 000 page views, with over 26,000 visits from mobile users.
The platform and web site have received very positive external evaluations.
Customer Service, a key priority, is outsourced to ensure uninterrupted service is provided to callers and customers. |